FAQs

Question

Answer

Are these shoes suitable for wide feet?

The shoes are a width fitting D and therefore a standard width fitting.

Can I buy the shoes in a store?

The shoes are primarily sold online.

The style I want isn’t in stock.  What can I do?

Please email us at helpme@shoesbyshaherazad.com and we will do our best to sort something out for you.

Can I return the shoes for a refund or exchange?

Yes, please see our returns policy.

Are my online payments secure?

Yes, absolutely.

Is delivery free?

Delivery is free – worldwide

I am a retailer and I would love to stock the shoes.  Is this an option?

Please email getnoticed@shoesbyshaherazad.com and we will be happy to discuss wholesale opportunities with you

My GP has advised me not to wear heels.  Will these shoes be suitable for me?

Unfortunately not; please follow the medical advice you have been given

Do you do half sizes?

Yes, we do.